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When you make a purchase from PPC Supplies Ltd you are agreeing to the following Terms and Conditions of Sale. (Your statutory customer rights are not affected)
"PPC Supplies" means PPC Supplies Ltd, 11 Goodwood Road, Keytec 7 Business Park, Pershore, Worcestershire, WR10 2JL
"Customer" or "you" means the person or company who place an order via the website to purchase any of the products.
"Products" means the products offered for sale by PPC Supplies via the website.
"The Website" means " www.ppcsupplies.co.uk"
These terms and conditions are applicable to the supply of all Products by PPC Supplies, to the Customer. All other terms and conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
2.1 All prices are quoted in £ Sterling (and are inclusive of VAT), unless otherwise specified.
2.2 All prices are exclusive of postage and packing, unless otherwise stated.
2.3 VAT (if applicable) and carriage (if applicable) are added to your order prior to purchase. You will be given the total price of the transaction including any VAT and carriage before you complete you purchase. There are no hidden extra costs. VAT is included in your order price. Orders delivered to and paid for from outside of EU (European Union) to non-UK businesses may be exempt from VAT. Companies must first contact us with their VAT registration number.
2.4 Our lowest price guarantee scheme does not include competitions, sales, clearance sales, auction sites, typographical errors, quantity discounts or special membership discounts. PPC Supplies must be supplied with the active website address displaying both the product and price. The product must be in stock and also available for immediate shipping.
3.1 Payments must be made in £ Sterling only, unless otherwise specified using any of the cards shown. When you have completed your selections you are automatically transferred to our secure server.
3.2 Our secure server is 100% secure and acknowledged as an industry standard for applications requiring a high degree of security.
3.3 After placing an order the Customer will receive an e-mail confirmation of order for the purchase.
PPC Supplies shall retain legal title to the products until all payment has been made in full by the Customer.
The risk on the Products shall pass to the Customer on delivery once the products have been signed for.
6.1 Any date or period for delivery shall be considered as indicative only although if a Product is in stock, we aim to send it out to you within 48 hours of your order. If we cannot dispatch an item to you within 21 days of order we will notify you by e-mail and at your request we will cancel the order and refund your money in full. PPC Supplies cannot be held responsible for delays in the delivery caused by the manufacturer, or any other third party.
6.2 If for any reason an order is incomplete, the customer must notify PPC Supplies within 7 days of receiving the incomplete order.
The Customer shall inspect goods prior to signing carriers note. If goods are damaged this has to be stated on the carriers note. If not no claim will be entertained by carrier. PPC Supplies should be informed of the faulty products in writing within 3 days of receipt of goods. (This does not however affect the customer's statutory rights).
Guarantee Refunds and Returned Goods If any Products supplied should be defective or different from those ordered PPC Supplies will provide an immediate full refund on return of Products. Goods exchanged or replaced for reasons other than complaint will be subject to our postage and packing charges for new orders. We will not accept responsibility for postal charges or lost items when returning non-defective goods. All returned non-defective goods must be in stock condition and in the original packaging.
Please address any returned Products to PPC Supplies Ltd, 11 Goodwood Road, Keytec 7 Business Park, Pershore, Worcestershire, WR10 2JL.
9.1 PPC Supplies reserves the right to refuse any order or part of order or to require further or better information to enable it to evaluate or process the order.
9.2 PPC Supplies accepts no liability for any failure to ship products where this results from it inability to do so or its decision on reasonable grounds not to do so, provided it takes all reasonable steps to notify the customer within 14 days of order placement that products will not be shipped as ordered. In such cases PPC Supplies will immediately refund any payments made in full. The consumer has the right to cancel their order within 7 working days which starts from the day after the day the customer receives the goods except where the goods are perishable. The customer will have to pay the cost of returning the goods. PPC Supplies will refund the customers money within 30 days of cancellation.
The Customer shall respect all license agreements delivered by the copyright owners. PPC Supplies cannot be held responsible for any misuse constructed by the Customer or any third party.
11.1 If the Customer has any complaint he or she should contact PPC Supplies on telephone +44 (0)1386 552545 or email the complaint to enquiries@ppcsupplies.co.uk. PPC Supplies agrees to respond promptly to all complaints in a fair and equitable manner.
11.2 PPC Supplies and the Customer shall use their best efforts to negotiate in good faith and settle amicably any dispute that may arise out of the supply of Products or these Conditions.
11.3 If the parties cannot settle any such dispute within 21 days it shall be determined by an independent third party jointly nominated by the parties ("the third party"). If the parties shall fail to nominate a Third Party within a further 7 days then the Third Party shall be nominated at the request of either party. The consumer is not compelled to take part in these proceedings.
11.4 The Third Party shall act as an expert and not as an arbitrator whose decision (including as to costs) shall be final and binding upon the parties.
These terms and conditions are governed and shall be interpreted in accordance with the laws of England and Wales. | |
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